Turn Instagram DM Inquiries Into Sales Automatically
Convert every Instagram DM product inquiry into a sale with AI automation. Respond instantly, share products, collect orders inside DM.
How it works step-by-step
Customer sends a DM asking about a product seen in your Instagram post or story
AI instantly responds with product details, pricing, sizes, and images
Customer selects preferred variant and bot initiates order collection flow
Order is confirmed and bot sends payment link or COD confirmation
Key business advantages
Respond to DMs instantly at any hour without hiring more staff
Higher conversion — customers who DM have strong purchase intent
Consistent, accurate product information in every conversation
Never lose a sale to slow response times again
Questions about Product Sales via Instagram DMs
- Does this require the Instagram Business API?
- Yes. Replyot uses the official Instagram Messaging API, which requires an Instagram Business Account connected to a Facebook Page.
- Can the bot respond to Instagram story replies?
- Yes. When customers reply to your Instagram stories, the AI automatically responds and can convert those story replies into purchase conversations.
- What happens when a customer asks a question the bot can't answer?
- Replyot escalates to a human agent via the human takeover feature, handing off the conversation seamlessly with full context.
Related use cases
Let the AI handle the chat.
You handle the growth.
Connect your pages, upload your catalog, hit go. The AI handles the rest — 24/7, in any language your customers speak.