Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of Replyot's services, including our website, AI chat widget, automation tools, and related services (collectively, the "Service").

By accessing or using Replyot, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Company Information

Company Name: Replyot
Address: Mirpur-10, Dhaka, Bangladesh
Email: support@replyot.com
Phone: +880 1945657585

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using Replyot, you represent and warrant that you meet these requirements.

4. Services Description

Replyot provides AI-powered communication tools, including but not limited to:

• Website chat widgets
• Social media and messaging automation
• AI-generated responses
• Customer engagement and sales automation

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

5. Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that provide false information.

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Send spam, unsolicited messages, or fraudulent content
• Infringe intellectual property rights
• Distribute harmful, abusive, or illegal content
• Misuse automation for deceptive practices

Replyot reserves the right to suspend or terminate accounts that violate these rules.

7. AI-Generated Content Disclaimer

Replyot uses artificial intelligence to generate responses. You acknowledge that:

• AI responses may not always be accurate or complete
• You are responsible for reviewing and validating outputs
• Replyot is not liable for decisions made based on AI-generated content

8. Data Protection and Privacy

Your use of the Service is also governed by our Privacy Policy. By using Replyot, you consent to the collection and use of your data as described therein.

9. Payments and Subscription

9.1 Pricing

Certain features require payment based on subscription plans or usage.

9.2 Billing

• Payments must be made in advance unless otherwise stated
• Fees are non-refundable unless required by law

9.3 Renewal

Subscriptions may renew automatically unless canceled before the billing cycle ends.

10. Intellectual Property

All content, trademarks, software, and technology related to Replyot are owned by or licensed to us.

You may not:

• Copy, modify, or distribute our platform
• Reverse engineer or attempt to extract source code
• Use our branding without permission

11. User Content

You retain ownership of content you provide (messages, data, etc.), but you grant Replyot a limited license to:

• Process and store content
• Deliver and improve the Service

You are solely responsible for ensuring your content complies with applicable laws.

12. Third-Party Services

Replyot may integrate with third-party platforms (e.g., WhatsApp, Facebook, Telegram).

We are not responsible for:

• Third-party service availability
• Their data handling practices
• Any issues arising from those platforms

13. Service Availability

We strive to provide uninterrupted service but do not guarantee:

• Continuous availability
• Error-free performance

We may perform maintenance or updates that temporarily affect access.

14. Limitation of Liability

To the maximum extent permitted by law:

• Replyot shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you in the last 3 months

15. Indemnification

You agree to indemnify and hold harmless Replyot from any claims, damages, or liabilities arising from:

• Your use of the Service
• Violation of these Terms
• Misuse of AI or automation

16. Termination

We may suspend or terminate your access if:

• You violate these Terms
• Required by law
• Your use poses risk to our platform

You may stop using the Service at any time.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

18. Dispute Resolution

Any disputes arising out of these Terms shall be resolved through:

• Negotiation in good faith
• If unresolved, through courts of competent jurisdiction in Bangladesh

19. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

20. Contact Information

For any questions regarding these Terms:
Replyot
Mirpur-10, Dhaka, Bangladesh
Email: support@replyot.com
Phone: +880 1945657585

21. Compliance Statement

Replyot is committed to operating in compliance with applicable laws and regulations, including:

• Data protection and privacy laws (e.g., GDPR principles)
• Consumer protection laws
• Electronic communication regulations