Tidio is for websites. Replyot is for social
Tidio's core strength is its website live chat widget. Replyot is built ground-up for where social commerce happens: WhatsApp, Instagram DM, and Facebook Messenger.
If you rely on website traffic, Tidio is great. But if your customers DM you on WhatsApp, Instagram, or Facebook to buy products, you need Replyot's native social commerce automation.
Tidio is built for websites. Replyot is built for social channels.
Tidio's core strength is its website live chat widget. Replyot is built ground-up for where social commerce happens: WhatsApp, Instagram DM, and Facebook Messenger.
Tidio can link to products, but users must click out to your website to checkout. Replyot collects the delivery address and generates Stripe payment links without ever leaving the chat app.
Tidio's AI is primarily English-focused. Replyot natively understands 100+ languages, including Bangla, Spanish, Arabic, and French, making it perfect for global and regional shops.
Tidio charges based on seats and chatbot triggers, which can get expensive fast. Replyot offers simple, affordable pricing designed for volume sellers starting at $50/mo.
| Feature | Replyot | Tidio |
|---|---|---|
| Primary focus | WhatsApp, Instagram, FB | Website chat widget |
| In-chat order collection | ✓ Native (Stripe flow) | ✗ Directs to website |
| Multi-language AI | ✓ 100+ languages natively | Limited AI capabilities |
| Product catalog sync | ✓ Full sync | Basic integration |
| Broadcasts | ✓ WhatsApp & FB | Email & basic chat |
| Free plan | 100 replies/mo | Basic (50 conversations) |
| Starting price | $50/mo (Free tier) | $29/mo (often escalates) |
More comparisons
Connect your pages, upload your catalog, hit go. The AI handles the rest — 24/7, in any language your customers speak.