Collect Custom and Bespoke Orders with AI via WhatsApp
Let AI gather all the details needed for custom, made-to-order, or bespoke products through a structured WhatsApp conversation.
How it works step-by-step
Customer expresses interest in a custom product via WhatsApp
AI conducts a structured discovery: dimensions, materials, colors, quantity, timeline
Complete custom order brief is compiled and confirmed with the customer
Brief is forwarded to your production team with all necessary specifications
Key business advantages
Receive complete, well-organized briefs for every custom order
Never miss a custom inquiry — AI handles them all 24/7
Eliminate the back-and-forth of incomplete order information
Quote generation based on collected specifications
Questions about Custom Order Collection via Chat
- Can I configure different custom order forms for different product types?
- Yes. You can set up product-specific conversation flows — a furniture custom order collects different details than a jewelry or clothing custom order.
- Can the bot provide a price estimate during the custom order flow?
- If you configure pricing rules based on specifications (e.g., per square meter, per piece above a quantity), the AI can calculate and communicate estimates during the flow.
- How does the bot handle a customer who isn't sure what they want?
- The AI is trained to ask helpful, narrowing questions to help undecided customers articulate their vision — similar to a consultative sales conversation.
Related use cases
Let the AI handle the chat.
You handle the growth.
Connect your pages, upload your catalog, hit go. The AI handles the rest — 24/7, in any language your customers speak.