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Handle Corporate and Bulk Order Inquiries Automatically via WhatsApp

AI handles bulk and corporate order inquiries via WhatsApp. Collect specifications, quantity, and delivery requirements before passing to your sales team.

Workflow

How it works step-by-step

01

Corporate or bulk buyer sends a large order inquiry via WhatsApp

02

AI identifies the inquiry as bulk and initiates a specialized qualification flow

03

Bot collects product, quantity, delivery location, timeline, and budget details

04

Complete brief is routed to your B2B or corporate sales team for quotation

Benefits

Key business advantages

No bulk inquiry goes unanswered or falls through the cracks

Sales team receives complete briefs, not incomplete inquiry fragments

Consistent qualification of every large order opportunity

Faster time-to-quote reduces the risk of losing bulk orders to competitors

FAQ

Questions about Bulk Order Inquiry Handling

How does the bot identify that an inquiry is for a bulk order?
The AI detects bulk order signals from the conversation — references to large quantities, corporate language, delivery to multiple locations, or explicit 'corporate order' mentions.
Can the bot provide an instant bulk price estimate?
If you have configured tiered pricing rules (e.g., 10% off for orders over 100 units), the AI can calculate and communicate the applicable bulk price during the inquiry flow.
Can I route bulk inquiries to a dedicated WhatsApp number or team?
Yes. High-value bulk inquiries can trigger a notification and hand off to a dedicated corporate sales agent via Replyot's human takeover feature.

Related use cases

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Merchants
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24/7
Uptime