Setup GuideIntermediate Difficulty45 minutes Setup

How to Qualify Leads Automatically via Messenger

Set up automated lead qualification in Facebook Messenger. Screen prospects, score leads, and pass only the best opportunities to your sales team.

1

Define your lead qualification criteria (BANT framework)

Establish what makes a lead qualified for your sales team: Budget range, Authority (decision-maker), Need (problem match), and Timeline. These criteria form your qualification conversation flow.

2

Connect Facebook Messenger to Replyot

Set up Replyot with your Facebook Page Messenger connection. Ensure your Facebook Page's welcome message or greeting directs prospects into the qualification conversation flow.

3

Configure the AI qualification conversation flow

In Replyot's AI context, define the key questions to ask incoming Messenger leads and the criteria that differentiate hot, warm, and cold. The AI conducts these conversations naturally.

4

Set up lead routing and escalation rules

Configure what happens when a lead meets your hot criteria — immediate human takeover notification, calendar link for booking, or transfer to a dedicated sales account. Set up nurture sequences for warm and cold leads.

5

Run Click-to-Messenger ads to drive qualified traffic

Create Facebook ads with 'Send Message' CTA targeting your ideal customer profile. Traffic from these ads enters your Messenger qualification flow automatically, giving you a scalable source of pre-qualified leads.

FAQ

Frequently Asked Questions

How many qualifying questions should the bot ask before scoring a lead?
3-5 questions is optimal for most businesses. Too few and you can't score accurately; too many and prospects drop off. Focus on the questions that most reliably distinguish serious buyers from browsers.
Can the bot qualify leads from different ad campaigns differently?
Yes. Replyot can detect which ad triggered the Messenger conversation and customize the opening message and qualification flow based on the campaign context.
What should happen to cold leads after qualification?
Cold leads enter an automated nurture sequence that sends relevant content every 1-2 weeks, keeping your brand top-of-mind until their timeline or budget changes.

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