How to Automate Product Recommendations with AI
Set up AI-powered product recommendations in WhatsApp and Instagram chat. Learn how to build a catalog that enables accurate, personalized AI suggestions.
Build a detailed, attribute-rich product catalog
Each product should have a clear name, a 50-150 word description, key attributes (size, color, material, use case, who it's for), price, and images. The AI's recommendation quality is directly proportional to catalog data quality.
Group products into recommendation clusters
Identify which products naturally belong together — frequently bought together, same use case, or complementary categories. Add this pairing context to your AI configuration to improve cross-sell recommendations.
Connect your catalog to Replyot
Import your product catalog into Replyot. The AI uses this data to power all product recommendations across WhatsApp, Instagram, Messenger, and Telegram simultaneously.
Test recommendation accuracy with varied queries
Send test queries from different angles: 'I need something for my mom's birthday around $50', 'What do you recommend for oily skin?', 'Show me your most popular items'. Verify the AI recommends appropriate products.
Refine product descriptions based on recommendation gaps
Where the AI recommends the wrong products, update the relevant product descriptions with clearer positioning. Often, adding a sentence about 'who this is best for' dramatically improves recommendation accuracy.
Frequently Asked Questions
- Can the AI recommend products even when the customer doesn't mention a category?
- Yes. AI excels at 'I don't know what I want' scenarios — it asks qualifying questions to narrow down requirements and recommends based on the holistic picture the customer paints.
- How does the AI recommend new products that just launched?
- Add new products to your Replyot catalog immediately on launch. The AI includes new products in recommendations from the moment they're added, with no additional training required.
- Can the AI recommend different products to different customer segments?
- Yes. If customers have purchase history in Replyot's system, the AI can incorporate past purchases into recommendations to avoid suggesting things they already own.
Related guides
Let the AI handle the chat.
You handle the growth.
Connect your pages, upload your catalog, hit go. The AI handles the rest — 24/7, in any language your customers speak.